Responsible gambling

At ConticaZino, we're committed to providing a safe and enjoyable gaming experience for all players. Our dedicated team understands the importance of responsible gambling practices and has implemented various tools to help you stay in control.

Deposit Limits

You can set daily, weekly, or monthly deposit limits within your account settings. This helps manage your spending and ensures that you stick to your budget. Simply log in, navigate to the "Account" section, and follow these steps:

1. Click on "Deposit Limits"
2. Set a new limit for the desired timeframe (day/week/month)
3. Confirm your choice

Reality Checks & Session Reminders

To promote responsible gaming habits, we've introduced Reality Check pop-ups that appear at set intervals to summarize your time spent and net results. You can also configure these reminders in your account settings:

1. Log in and navigate to the "Account" section
2. Click on "Session Reminders"
3. Set a new reminder interval (e.g., every 60 minutes)

Loss Limits & Time-Outs

To prevent excessive losses, you can set loss limits per period within your account settings. We also offer time-outs (short cooling-off periods) to help you take a break from gaming:

1. Log in and navigate to the "Account" section
2. Click on "Time-Out"
3. Choose a duration for the time-out

Self-Exclusion

If you feel like your gambling habits are becoming problematic, don't hesitate to reach out for self-exclusion assistance. This will lock your account temporarily or permanently:

1. Log in and navigate to the "Account" section
2. Click on "Self-Exclusion"
3. Choose a duration (temporary or permanent)

External Resources & Support Organizations

We understand that sometimes, players need additional support beyond our internal tools. Our website provides links to reputable organizations specializing in responsible gaming:

1. Check out our "Responsible Gaming" section for resources and hotlines
2. Visit websites like Gamblers Anonymous, local problem-gambling helplines, or EU-wide resources

ConticaZino's Commitment

At ConticaZino, we're dedicated to promoting responsible gaming practices and maintaining a safe environment for all players. Our team is available 24/7 via live chat, email, or phone support to answer any questions you may have.

Please don't hesitate to reach out if you need assistance with setting deposit limits, reality checks, or self-exclusion. Remember, we're here to help you enjoy gaming responsibly and maintain a healthy balance in your life.